Need help with a stencil, an order or your account? Contact our support team.
1. Customer Support
Email support@stencillab.ai. For an existing order, include your order number so we can find it quickly.
Phone: +44 7734 924346. You can also call us to request a return or report an order problem.
Customer support hours: Monday to Friday, 9am–5pm UK time.
2. Company Information
Stencil Lab is a trading name of Tomwellywells Ltd, company no. 14558429, registered office Building 3 North London Business Park, Oakleigh Road South, London N11 1GN.
Registered office: Building 3 North London Business Park, Oakleigh Road South, London, England, N11 1GN, United Kingdom.
This is our registered office, not a returns or dispatch address. Please email us before sending an item back.
Our stencils are made and dispatched from our workshops in Exmouth, Devon, UK and Sacramento, California, US. We distribute globally from both locations.